Your personal data is our top priority. This document clearly explains how Hotjili collects, stores, and protects your information.
Our Six Core Commitments to Protecting Your Data at Hotjili
All your data is transmitted and stored using 256-bit SSL encryption. No third party can access or read this information.
Hotjili never sells your personal data to third parties. Your information is used solely to improve the service we provide to you.
No additional data is collected without your explicit consent. You will always know what information is being collected.
You may request deletion of your account and associated data at any time. We will fulfill the request within the designated timeframe.
Your data is accessible only to authorized personnel, and strictly under secure access protocols.
Our Privacy Policy is written in plain language so every gamer can understand how their data is being used.
Summary: Hotjili respects your privacy. We only collect the information needed to deliver the best possible service. Your data is never sold and is stored with the highest level of security.
Welcome to the Hotjili Privacy Policy. This document explains what personal data is collected when you use the Hotjili platform, how that data is used, and the steps we take to keep your information secure.
Hotjili believes transparency is essential to creating a safe gaming environment. That is why our Privacy Policy is written in plain language so every gamer can easily understand how their information is handled. This Privacy Policy applies to all Hotjili services, mobile apps, websites, and all associated platforms.
By using our platform, you agree to this Privacy Policy. If you have any concerns, please reach out to our support team — we're always ready to help.
This Privacy Policy was last updated in January 2026. Any future changes will be published on this page, and you will be notified by email for significant updates.
Hotjili only collects the information needed to provide you with a quality, secure service. We gather data in two main ways — directly from you and automatically during your use of the platform.
We collect the following information during registration and account management:
| Data Type | Why It Is Collected |
|---|---|
| Full Name | For account verification and transactions |
| Email Address | For contact & account security |
| Mobile Number | For OTP verification and urgent communications |
| Date of Birth | To verify age (18+) |
| Address | For KYC verification and payment processing |
| National ID / Passport | For identity verification and AML compliance |
| Payment Information | For processing deposits & withdrawals |
The following technical information may be automatically collected while you use the platform:
Automatically collected data is used primarily for system security, fraud prevention, and service improvement. Hotjili does not track your precise location.
Hotjili uses your information for the purposes listed below. In each case, we only use the minimum data necessary — nothing more.
Hotjili may send you promotional emails or SMS only if you have given your consent at registration or at a later time. You can opt out at any time through your account settings or by clicking the "Unsubscribe" link in any email.
💡 Important: Even if you opt out of marketing communications, we will continue to send transactional, security-related, and legally required emails — as these are part of your service.
Hotjili never sells your personal data to third parties. However, in limited circumstances, data may be shared with trusted partners.
In some cases, your data may be processed on servers outside Bangladesh. We ensure that adequate data protection measures are in place in those locations and that appropriate data transfer agreements have been executed.
All third-party partners of Hotjili are required to uphold the same privacy standards. They may only use your data for specified purposes and are not permitted to share it elsewhere.
Hotjili's website and app use cookies and similar tracking technologies. Cookies are small text files stored on your device that help the website remember your preferences.
You can disable cookies at any time through your browser settings. Note that turning off essential cookies may cause some features to stop working properly. All major browsers — including Chrome, Firefox, and Safari — offer straightforward cookie management options.
How long Hotjili retains your data depends on the type of information and applicable legal requirements. We do not keep any data longer than necessary.
| Data Type | Retention Period |
|---|---|
| Core Account Information | 5 years after account closure |
| Transaction Records | 7 years after the last transaction |
| KYC Documents | 5 years after account closure |
| Gaming History | While account is active + 2 years |
| Support Conversations | 2 years after resolution |
| Marketing Consent Records | 3 years after consent withdrawal |
Once the retention period expires, data is automatically deleted or fully anonymized. This period may be extended where legal obligations apply.
Hotjili fully respects your data protection rights. You hold all of the rights listed below and may contact us at any time to exercise them.
You may request to know what personal data we hold about you. We will respond within 30 days.
You may request corrections if any of your information on record is inaccurate.
You may request deletion of your data unless we are required to retain it by law.
You may request that we stop processing your data for specific purposes.
You may request a copy of your data in an easily readable format.
You may opt out of marketing communications at any time.
To exercise these rights support@hotjili.ws, email us or reach out via live chat. We aim to respond within 30 business days.
Hotjili strictly does not collect data from or provide services to anyone under the age of 18. Age verification is mandatory at registration and is enforced through a proper KYC process.
If we are informed or become aware that a minor has created an account, that account will be immediately deactivated and all collected data will be permanently deleted.
⚠️ For Parents: If you believe your child has created an account on Hotjili, please contact support@hotjili.ws immediately. We will take prompt action.
Hotjili uses industry-leading security technology to protect your data. Our security infrastructure is regularly audited by independent third-party experts.
In the event of a data security breach, Hotjili will notify the relevant authorities and affected users within 72 hours. Our Incident Response Team is on standby 24/7.
Use a strong password and keep 2FA enabled to secure your account. Never share your login credentials with anyone — Hotjili staff will never ask for your password.
If you have any questions, concerns, or complaints about this Privacy Policy, please reach out to our dedicated Privacy Team. We take every request seriously and aim to respond as promptly as possible.
If you are not satisfied with our response, you have the right to file a complaint with the relevant data protection authority in your country. This is your legal right, and Hotjili will fully cooperate with the process.
📌 Please note: Hotjili will never ask for your password, OTP, or full card number via email or phone. If you ever receive such a request, please notify us immediately.
Your privacy is protected, your data is secure. Register at Hotjili and enjoy gaming on a platform you can trust.
SSL Secured · Data not sold · 18+ Only